Privacy Policy

Your privacy is important to us. This policy explains how Family Paralegal Associates collects, uses, and protects your personal information.

Last Updated: December 2024

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, address, phone number, email address, and other contact details
  • Legal Information: Details necessary for document preparation including financial information, family details, and legal circumstances
  • Communication Records: Records of our correspondence and consultations
  • Payment Information: Billing information and payment history

How We Use Your Information

We use the information we collect to:

  • Prepare accurate legal documents according to your specifications
  • Communicate with you about your case and provide updates
  • Process payments and maintain billing records
  • Comply with legal and regulatory requirements
  • Improve our services and client experience
  • Send service-related communications

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share your information
  • Legal Requirements: When required by law, court order, or government regulation
  • Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)
  • Legal Proceedings: To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encrypted data transmission and storage
  • Secure file sharing systems for document exchange
  • Limited access to personal information on a need-to-know basis
  • Regular security audits and updates
  • Physical and digital security measures for our office and systems

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain business records
  • Comply with legal obligations and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Meet professional standards for document retention

Typically, we retain client files for seven (7) years after completion of services, or as required by applicable law.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of non-essential communications
  • Receive a copy of your information in a portable format

To exercise these rights, please contact us using the information provided below.

Website and Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality and user experience
  • Analyze website usage and performance
  • Remember your preferences and settings

You can control cookie settings through your browser preferences.

Updates to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Provide you with an opportunity to review the updated policy

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

629 West Main St., Suite 10070

Oklahoma City, OK 73102